A furniture project touches a lot of hands before it becomes a finished space. MBI’s team is structured to support customers through that full path, from early conversations and planning through product selection, order coordination, delivery, installation, punch, service, and long-term support.
That mix of roles matters. Customers need guidance before they order, coordination while the work is moving, and support after the furniture is installed.
MBI’s work depends on people across several departments. Each role supports a different part of the customer experience, but the goal is shared: help the project move forward with clarity and follow-through.
Owner & President
Controller
Director, Business Operations
Director, Design
Director, Project Management
General Manager, KC
Healthcare Manager
Account Manager
Account Manager
Account Manager
Account Manager
Account Manager
Account Manager
Account Manager
Account Manager
Account Manager
Account Manager
Business Development Manager
Business Development Manager
Business Development Manager
Designer / Account Manager
Business Development Manager
VP, Sales
Designer / Project Coordinator
Designer
Designer
Designer / Account Manager
Designer
Designer
Designer
Designer
Designer
Senior Designer & Process Leader
Project Coordinator
Project Coordinator
Project Coordinator
Project Coordinator
Project Coordinator
Designer / Project Coordinator
Senior Project Manager & Operations Lead
Project Manager
Project Manager
Project Manager
Warehouse Manager
Service Technician
Installation Sub-Contractor, Owner of RDI
Customers may start with one MBI contact, but they are supported by a broader team. Sales, design, project coordination, project management, warehouse, installation, service, and administration each play a role in helping the furniture scope stay organized.
That coordination is especially important when projects involve multiple locations, phased schedules, construction timelines, complex product packages, or ongoing standards programs.